Withdrawal

Cancellation instructions and withdrawal template for consumers
Cancellation instruction

Right of withdrawal

You may revoke this contract within 14 days without stating any reason.

The withdrawal period is 14 days and shall begin on the date the most current goods were taken possession of by either you as the customer or a third party appointed by you (but who shall not be the carrier).

In order to exercise your right of withdrawal you shall send an explicit declaration to:

Renate’s Puppenstube GmbH Demopuppen
Renate Gassen-Seckler
Schulstraße 18
D 57627 Marzhausen
telefone : +49 (0)2688/8003
fax: +49 (0)2688/9889087
email: info(at)renates-puppenstube.de

(e. g. by means of a letter sent by mail, telefax or email) stating your decision to revoke this contract. You can use the withdrawal template which is included (not obligatory).

To keep to the withdrawal period the timely sending of the withdrawal before the end of the withdrawal period has been reached is sufficient.

Consequences of withdrawal

If you withdraw from this contract we shall reimburse you any payments you made to us, including any delivery costs (with the exception of additional costs produced by choosing a different delivery method than the most inexpensive standard delivery method offered by us) promptly and at the latest within 14 days from the date of receipt of your withdrawal notification regarding this contract. For our reimbursement we shall use the same means of payment you made use of in the original transaction, unless explicitly agreed otherwise. We shall by no means charge you any reimbursement fees. We shall have the right to refuse the reimbursement until the goods have been returned to us or until you have provided evidence of having returned the goods, depending on whichever occurs earlier. You shall return or hand us the goods promptly and at the latest within 14 days from the date of your withdrawal notification. The term shall be regarded as being complied with, if you dispatch the goods before the end of the 14-day-period. You shall bear the indirect costs for the return of the goods. You shall only be made responsible for the potential degradation of the goods if the degradation is regarded to be attributed to you, determined based on the examination of their characteristics, properties and functionality.

End of cancellation instruction

Fax: 0049(0)2688 9889087 or
Telefone: 0049(0)2688 8003

Or Letter to:
Renate’s Puppenstube GmbH Demopuppen
Schulstraße 18
57627 Marzhausen
Germany

Withdrawal Template

(Should you wish to withdraw from the contract, please fill in this form and return it to us).

- Send to
Renate’s Puppenstube GmbH Demopuppen
Renate Gassen-Seckler
Schulstraße 18
D 57627 Marzhausen
telefone : +49 (0)2688/8003
fax: +49 (0)2688/9889087
email: info(at)renates-puppenstube.de

- I/we (*) hereby withdraw from the contract concluded with me/us (*) regarding the purchase of the following goods (*)/ the provision of the following service (*)

- Ordered on (*)/ received on (*)

- Name(s) of the consumer(s)

- Address of the consumer(s)

- Signature of the consumer(s) (only applies to hard copy notifications)

- Date _______________

(*) Delete as appropriate.